Jennifer Spencer

Jennifer is a new(ish) mom and an old friend. She loves bourbon and words, and rarely feels guilty about any of her guilty pleasures.

A storyteller and connector, she's in the business of solving problems, whether that means helping a company articulate their brand through new messages and stories or helping a customer in 140 characters or less. Jennifer is always interested in helping great companies and great people find each other.

Her specialties include: creating engaging and channel-specific content, building social and content strategies from the top down, community building and management, integrating brand voice into internal and external communications, and making fluffy pancakes (really).

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The Myth of the Social Media Crisis

rodents of unusual size and social media crises

“How would you handle a crisis in social media?” I was sitting across from an interviewer and had been handling the quick onslaught of questions coming at me with wit and grace, if I say so myself. I paused at this one though because, like Rodents of Unusual Size, I don’t believe crises in social […]